International (Overseas) Moving Services
Overseas Moving refers to a move where an individual or family moves permanently from Uganda to another country. It differs from cross-border moving in that the destination country is not a neighbour of Uganda or a neighbour of a neighbouring country.
At Nellions Moving, we understand the stress that can come along with overseas moving. This is the reason why our team of professional movers, Move Consultants and Move Managers will rest at nothing to ensure the most seamless and stress-free transition.
International shipping has revolutionized over the years, with major and more routes designed/ discovered to enhance connectivity to various parts of the world, ensuring more practical shipping solutions.
We have moved families to the following international destinations: United States of America, Germany, the Netherlands, the United Kingdom, Belgium and more.
Types of international moving solutions
We offer a range of international moving solutions:
1) Door-to-Door Shipping
This means we will pack your items in Uganda, customs clear for export, cater for freight by air, sea or road, customs for import at the country of destination, deliver to your house, unpack and set up. Nellions Uganda is a member of the International Association of Movers that provides a wide range of well vetted and credible partners to work with to ensure your move is as swift as possible.
2) Door-to-Port Shipping
This means we pack your items in Uganda, customs clear for export and cater for freight by air, sea or road and deliver the cargo at the port/airport/ frontier of the destination country.
3) Port-to-Door Shipping
This solution majorly applies to import shipments to Uganda or via Kenya. We will clear the shipment with Uganda customs and the shipping line, deliver the consignment to your doorstep (residence), offload the container, unpack, set up, assemble your furniture and return the empty container to the depot. This service is also commonly referred to as Destination Service (read more link to destination service on other services).
International Shipping Solutions
There are different freight solutions mostly based on the volume of the shipment, transit time, destination connectivity from/to Uganda and budget. These solutions are:
1) Air Freight
This mode of shipping is very efficient for small shipments that are needed in the shortest time possible. Being a landlocked country, some fairly large shipments are also brought in by air by clients who can afford.
2) Road Transport
This mode of shipping is very efficient, cost-effective and fast for moves from Uganda to East Africa e.g. Tanzania, Rwanda, Kenya, and some COMESA countries e.g. Ethiopia, Zambia, Zimbabwe, Malawi and Lubumbashi part of Congo.
3) Sea Shipping
As a landlocked country, Uganda largely depends on the port of Mombasa and Dar-es-Salaam in Kenya and Tanzania respectively to access the sea. This mode of shipping is very common for voluminous shipments or small shipments that need long transit time.
Sea shipments handled by Nellions Moving & Relocations into Uganda can be classified as below:
a) Less than a container Load (LCL) shipping or Consolidations
This is where the shipment is packed and placed in a wooden liftvan (a wooden liftvan tailor-made to suit the volume of shipment is made) and handed over to the consolidators (or Non-Vessel Operating Carriers (NVOCC) for shipping, at destination port, the container is broken bulk, the shipment cleared individually and delivered to your resident.
Uganda being a landlocked country, it is very difficult to find other shipments going to the same destination to pair with. This makes LCL more time-consuming and very expensive.
b) Full Container Load (FCL) shipping
This is where your shipment is loaded solely in a container of your own.
c) Groupage shipping
This is where two or more consignments (belonging to different persons) headed to the same destination country are loaded in the same container and clear separation in the container is made. Clearance of each shipment is done individually and shipments are delivered at the destination in moving trucks.
Advantages of using Nellions Moving & Relocations for Overseas Moving?
- Nellions is a member of moving associations such as the International Association of Movers and is therefore guided by international best practices. We are here to stay, have a reputation to protect and only want to benchmark with the best in the world. We do not just use our memberships to these associations purely for networking but also for staff training and empowerment. This also ensures we have a wide range of partners to work with.
- At Nellions privacy is our major priority. We shall ensure that your data is well protected and your home privacy is upheld and treated with the utmost respect.
- Well-trained and International Association of Movers’ (IAM) certified Move Consultants; who are happy to visit you in person or virtually conduct a pre-move assessment, understand your needs, chart the most practical move/ shipping plan and share with you a tailor-made no-obligation quotation. They will also guide you and control the process from the beginning to the end (door–to–door)
- A team of well-trained, vetted, friendly, warm, solution-oriented and professional movers- All our movers undergo training through the Nellions™ Academy to understand the operating procedures and our culture to ensure we deliver consistent and exemplary service to all our clients. This can be attested by our google reviews rating.
- A team of well-trained, experienced, professional packers. Our movers will keenly pack your items bearing in mind the sentimental value that comes along with most household goods.
- Eco-friendly and the best packing materials in the market- we shall provide all the packing materials e.g corrugated paper and microform to wrap your furniture, different sizes of corrugated boxes to pack your kitchenware/clothes/bathroom items, moveable wardrobe boxes for your hanged clothes (you do not need to go through the hustle of folding and ironing), among others.
- Timely update – Upon move confirmation, you will be assigned one contact person who will furnish you with regular updates on the status of the shipment.
- Pre-export or Post- import storage facilities. We have storage facilities that cover your storage-in-transit needs as you process your documentation at the destination country or as you sort your lease agreement in Uganda.
The International Moving Process
Moving is a process that involves a lot of meticulous planning to ensure a swift, stress free transition for the entire family. There are three major stages:
A) Pre-move process
B) The Moving process
C) Post-Moving Process
A) Pre-Move process
Contact Nellions™ Moving and Relocations Ltd
Get a Move Consultant assigned to your Move. This is when your moving journey with Nellions™ starts.The Move Consultant will contact you to:
- Book for a premove survey – it can either be an In-person, Virtual Survey (video call or pre-recorded video), pictorial or a list (either via email and over the phone)
- Visit your home based on your agreement in (1) above.
- Understand your moving requirements and address any concerns you might have/ queries
- Discuss the most practical move plan with you based on your needs, guide you through the Moving process, customs requirements/ restrictions at destination country and set expectations.
- Share a tailor-made no-obligation quotation on email.
- Book your move and handover to the Move Manager for d-day planning/ execution overview.
- Share the requested documentation for confirmation.
- Clear with the building/ property management.
- Switch off the fridge at least 4 days to the moving date.
- Stop using your washing machine and water dispenser at least 3 days to the move day and ensure you drain the water.
- Get an sms advising your Move Captain for the entire actual moving process through our CRM.
B) The Moving Process
The Move Captain and the team will arrive at your current location on time.
- He/ She will introduce his/ her team
- They will request you to take show them around for a quick walkthrough to get a glimpse of the scope of work
- Label the house/articles with end in mind
- He will introduce a set of documents to be used on the moving day.
- Set timelines with you.
- The team will safeguard your items by ensuring 100% packing of the small items and wrapping for the furniture/ huge electronics
- Generate a packing list using a tablet and it’s sent to your email.
- Load and stow your goods in the container or moving truck
- Transport to the airport, frontier, Nairobi ICD, Mombasa.
- Customs clear for export
- Handover to the Airline/ shipping line and obtain the transport document (Waybill)
- Transport to the destination by sea, air or sea.
- Customs clear for import at destination.
- Deliver to residence, offload, unpack, set up and basic furniture assembly.
- Return the empty to the depot.
C) Post-Moving Process
- Make the payment as agreed with the Move Consultant – An invoice will be provided
- Expect an email from the Move Consultant following up on the move.
- Rate our service.
Moving Insurance
- Marine insurance is particularly recommended for sea and air shipment to cater for any uncertainties that might happen during transit (though NOT mandatory, it is very necessary).
- We can place the cover on your behalf at a fee or you can do it through your insurer. All you need to provide is an itemized valued inventory, a copy of your identity document (passport) and a copy of the URA TIN.
